This place has been a disappointment the last few times we have been here. I don't think there has been a time recently were our order was not slow or wrong. I feel bad for the servers because one of the positive things I can say is that the dinning room staff is VERY nice and pleasant to deal with. They become just as frustrated when things get messed up. If and when you do get your food most of the time it is not bad. The biggest problem I have with this place is its lack of organization and there inability to maintain stock. The food quality is not bad.
(2)
Kate R.
Steak N Shake is Steak N Shake. It's good for what you get, but it's a chain... My stars for this particular location are simply based on their fabulous ability to handle 9 students and 3 chaperones one day into their field trip on a Thursday night at 11 pm and not strangle all of us. Kudos for kind service, patience and getting all 12 orders correct with all the crazy personal requests made with the food to the table in a timely manner and no one dying. And thank you for tolerating the water glass that got dumped, the squealing laughter, incessant questions about the menu, and last minute shake orders. Huzzah!
(4)
Phil J.
Cheap and tastes good. Service left something to be desired. Manager rushed around frowning and chewed out an employee while a customer was waiting. Took an hour and 15 minutes start to finish for 5 people. We ate in about 15 minutes if that's an indication. I had the cheeseburger with bacon, beef, and egg. No complaints there.
(3)
Aaron O.
This Steak and Shake is very nice Steak and Shake here in Battle Creek Michigan. They took care of the problem that I had! Gave me a free meal and very professional with everything regarding what I said before.
(5)
Seratina A.
Food is the same as any other steak and shake, but the bathroom door was broken and there were no seat covers for going number 2. The service, on the other hand, was exceptional, so that made up for the bathroom. That's about it.
(3)
Harold S.
Today was not a positive experience. I used the drive thru today and the lady who took my order was super rude. The lady taking my order made me wait 5 minutes to order. And then as I was ordering my milkshakes she cut me off and said got it 3 milkshakes. And when I asked to make sure she had my right order, she's said, "Got it, now pull around." How rude!? And then I got to the window I had to wait 10 minutes for my milkshakes and this wasn't even at a peak meal time. I can't believe it took almost 20 minutes to use the drive thru. I'm not sure if I will come back to this restaurant. Not impressed.
(2)
Missy G.
Slower service. Couldn't figure out to have individual checks, check-out was slow as the cashier had issues separating checks, food was ok, a few mess-up (in our favor). Gave my youngest a full sized shake instead of a kid's size, gave kids fries instead of apple slices (got to keep the fried), good was decent nothing super great.
(3)
David D.
We'll my experience was ok work this place The service was good, I was greeted when I walked I'm sat right down as there was only a couple and their young child. She took my drink order fast and also i knew what I wanted so she took that right away. Here is where they get low marks, I got a burger and a fry meal burger was ok meat was falling apart a bit bit the fries were VERY much over done ) over cooked or re cooked. The waitress checked back on me and got me a refill on my drink and gave me my bill. She also was tired and sat on a prep counter in the dinning area for a few minutes and had social hour with her co workers, I should not I was here from 430 am to 500 am give or take so the staff was very relaxed. The food could have been a lot better and the staff could have been more business like, the service was good is why I gave it a 3 star that's what saved it from a 1 star.
(3)
George S.
OMG Forget McDonald's and Burger King. Their burgers are junk compared here! The hamburger buns were so fresh and soft it compared to a Krispy Kreme donut. Shoestring french fries not much potato taste but that's fine when you combine it with a spoon full of milkshake. In the milkshakes are made from real ice cream out of this dispense a foam you get at the other place. I purchased their promotion buy a $10 gift card get a free milkshake what a deal!
(5)
Jeremy H.
Their food is almost always on point! I eat here all the time, I love their chilly chess fries and a awesome shake!
(5)
Doug H.
Good location, friendly folks and pretty clean for a Steak N Shake.
(3)
Michael D.
This is a good fast food place for the area. You can usually get a good steak burger, and enjoy a shake for a decent lunch. I usually order their chili and a burger. The service is pretty good, however, over the years there have been a few strange characters serving food, and sometimes they are not always on the ball. The place has the look of a 50's style dinner, and is usually pretty clean. A good place to take kids.
(3)
Robin C.
This chain has REALLY turned itself around in the past 18 months. Used to be I'd never go there because the service was absolutely horrific, and I'm not just talking about this one. Lunch was out of the question unless you had 90 minutes to wait. Totally different now and again I'm not just talking about this one. Stopped in Sunday night about 8pm and it was busy. Got seated immediately and my order was taken in less than 2 minutes. And then the real surprise, my food was at my table in about 7 minutes and was delicious. Looks like Steak and Shake is back on my list.
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Brunch Parking : Private Lot Bike Parking : No Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : No Outdoor Seating : No Wi-Fi : No Has TV : No Waiter Service : Yes Drive-Thru : Yes Caters : No
Burger or Hamburger is savored as the most desired fast food meal in the United States. A hamburger is basically a sandwich prepared by stuffing ground meat patty, generally beef, between two slices of a bun cut in half. Hamburger is also famous for its seasoning. Most popular condiments used in hamburgers in the United States are mustard, mayonnaise, and ketchup. Besides ground meat patty, hamburgers are also stuffed with lettuce, onions, tomato slices, pickles, and cheese.
Hamburgers are also categorized into two types in the United States. Fast food hamburger and individual hamburgers served at restaurants are two basic types of burgers served in the United States. The individual hamburgers served at restaurants are prepared using everything including lettuce, onion, tomato, and sliced pickles as well as melted cheese on the patty or crumbled on top. American restaurants also serve veggie burgers for those who don't relish meat. Cheeseburgers are also hot favorite in the United States.
McDonalds is the most popular fast food burger restaurant serving different types of burgers in the United States. On the other hand, there are several restaurants such as Burger King are famous for serving the best hamburgers in the United States. Most burger restaurants in the United States often serve hamburgers with French fries and other condiments. If you have a liking for burgers in the United States, then you won't be disappointed. You can easily find the best burger restaurants in your city on our Restaurants Listings directory. Check the reviews and ratings of the top burger restaurants and savor yourself with the best hamburger in the city.
Tony G.
This place has been a disappointment the last few times we have been here. I don't think there has been a time recently were our order was not slow or wrong. I feel bad for the servers because one of the positive things I can say is that the dinning room staff is VERY nice and pleasant to deal with. They become just as frustrated when things get messed up. If and when you do get your food most of the time it is not bad. The biggest problem I have with this place is its lack of organization and there inability to maintain stock. The food quality is not bad.
(2)Kate R.
Steak N Shake is Steak N Shake. It's good for what you get, but it's a chain... My stars for this particular location are simply based on their fabulous ability to handle 9 students and 3 chaperones one day into their field trip on a Thursday night at 11 pm and not strangle all of us. Kudos for kind service, patience and getting all 12 orders correct with all the crazy personal requests made with the food to the table in a timely manner and no one dying. And thank you for tolerating the water glass that got dumped, the squealing laughter, incessant questions about the menu, and last minute shake orders. Huzzah!
(4)Phil J.
Cheap and tastes good. Service left something to be desired. Manager rushed around frowning and chewed out an employee while a customer was waiting. Took an hour and 15 minutes start to finish for 5 people. We ate in about 15 minutes if that's an indication. I had the cheeseburger with bacon, beef, and egg. No complaints there.
(3)Aaron O.
This Steak and Shake is very nice Steak and Shake here in Battle Creek Michigan. They took care of the problem that I had! Gave me a free meal and very professional with everything regarding what I said before.
(5)Seratina A.
Food is the same as any other steak and shake, but the bathroom door was broken and there were no seat covers for going number 2. The service, on the other hand, was exceptional, so that made up for the bathroom. That's about it.
(3)Harold S.
Today was not a positive experience. I used the drive thru today and the lady who took my order was super rude. The lady taking my order made me wait 5 minutes to order. And then as I was ordering my milkshakes she cut me off and said got it 3 milkshakes. And when I asked to make sure she had my right order, she's said, "Got it, now pull around." How rude!? And then I got to the window I had to wait 10 minutes for my milkshakes and this wasn't even at a peak meal time. I can't believe it took almost 20 minutes to use the drive thru. I'm not sure if I will come back to this restaurant. Not impressed.
(2)Missy G.
Slower service. Couldn't figure out to have individual checks, check-out was slow as the cashier had issues separating checks, food was ok, a few mess-up (in our favor). Gave my youngest a full sized shake instead of a kid's size, gave kids fries instead of apple slices (got to keep the fried), good was decent nothing super great.
(3)David D.
We'll my experience was ok work this place The service was good, I was greeted when I walked I'm sat right down as there was only a couple and their young child. She took my drink order fast and also i knew what I wanted so she took that right away. Here is where they get low marks, I got a burger and a fry meal burger was ok meat was falling apart a bit bit the fries were VERY much over done ) over cooked or re cooked. The waitress checked back on me and got me a refill on my drink and gave me my bill. She also was tired and sat on a prep counter in the dinning area for a few minutes and had social hour with her co workers, I should not I was here from 430 am to 500 am give or take so the staff was very relaxed. The food could have been a lot better and the staff could have been more business like, the service was good is why I gave it a 3 star that's what saved it from a 1 star.
(3)George S.
OMG Forget McDonald's and Burger King. Their burgers are junk compared here! The hamburger buns were so fresh and soft it compared to a Krispy Kreme donut. Shoestring french fries not much potato taste but that's fine when you combine it with a spoon full of milkshake. In the milkshakes are made from real ice cream out of this dispense a foam you get at the other place. I purchased their promotion buy a $10 gift card get a free milkshake what a deal!
(5)Jeremy H.
Their food is almost always on point! I eat here all the time, I love their chilly chess fries and a awesome shake!
(5)Doug H.
Good location, friendly folks and pretty clean for a Steak N Shake.
(3)Michael D.
This is a good fast food place for the area. You can usually get a good steak burger, and enjoy a shake for a decent lunch. I usually order their chili and a burger. The service is pretty good, however, over the years there have been a few strange characters serving food, and sometimes they are not always on the ball. The place has the look of a 50's style dinner, and is usually pretty clean. A good place to take kids.
(3)Robin C.
This chain has REALLY turned itself around in the past 18 months. Used to be I'd never go there because the service was absolutely horrific, and I'm not just talking about this one. Lunch was out of the question unless you had 90 minutes to wait. Totally different now and again I'm not just talking about this one. Stopped in Sunday night about 8pm and it was busy. Got seated immediately and my order was taken in less than 2 minutes. And then the real surprise, my food was at my table in about 7 minutes and was delicious. Looks like Steak and Shake is back on my list.
(4)Jonathan W.
Good food, good service open 24 hrs..
(4)